Matthew Taloni

Head of Workflow Automation
Prudential Corporation Asia


11:20 AM Selecting & Redesigning Processes for Successful RPA Integration

  • Defining key criteria in process selection based on the level of complexity, human intervention and frequency of tasks
  • Reviewing existing processes and shortlisting the right processes to automate to achieve the greatest ROI
  • Process redesign: Defining clear and well-established rules and identifying exceptions