Matthew Taloni

Head of Workflow Automation
Prudential Corporation Asia
Matthew Taloni is an experienced Program and Project Manager who specialises in Business Process Management and Integration initiatives. He has 15+ years of experience garnered across various Information Technology and Business IT roles, predominately within large Financial Institutions across Australia, Singapore, UK and the USA. Matthew has held various leadership positions working under both the CIO and COO, placing him in a unique position among IT peers. His primary focus over the course of the last decade has led him to specialize in BPM initiatives, focusing on Business Process Efficiency, Process Design and Process Automation. Whilst in Singapore Matthew spent time with DBS Bank, establishing a large BPM Program of work and Standard Chartered Bank where he led a large process improvement initiative driving BPM adoption, process efficiency, and cost reduction across the business. Having most recently joined as a Senior Solution Manager in IBM's global Smarter Process Center of Competency, Matthew is able to bring those years of experience and BPM expertise to clients across the Asia Pacific.


11:20 AM Selecting & Redesigning Processes for Successful RPA Integration

  • Defining key criteria in process selection based on the level of complexity, human intervention and frequency of tasks
  • Reviewing existing processes and shortlisting the right processes to automate to achieve the greatest ROI
  • Process redesign: Defining clear and well-established rules and identifying exceptions