Post-Conference Workshops – Thursday 7 December 2017

8:30 AM - 11:00 AM Workshop D: An RPA Scale up Guide: Embedding Robotics into Enterprise Operations

Kanishka Kumar Sinha, Director Automation- Transformation and Change, QBE Insurance
You have planned or are currently executing prototypes and small scale RPA. Now what? How do you map out a journey to enterprise level RPA capabilities to deliver business-wide impact?
Learning outcomes:
Exploring the challenges in moving from prototype to scaled execution
Understanding how to operate RPA at-scale compared to normal business processes
Considering the roadmap to scaling and operating an RPA capability through centres-ofexcellence with reference to a number of international case studies
Developing your operating model for an RPA programme in scale
Building internal knowledge and capabilities
How to manage your digital workforce in scale


Kanishka Kumar Sinha

Director Automation- Transformation and Change
QBE Insurance

11:00 AM - 1:00 PM Workshop E: RPA for Shared Services

Shiva Panchatcharam, SVP - Service Delivery APAC, Sutherland HC
Across Asia, both governments and businesses are vaulting up the shared services “value” trajectory via robotic process automation (RPA). For example, many shared services professionals in the finance function are looking to leverage on RPA for Procure to Pay and Order to Cash processes, eliminating the need for human labour in repetitive and mundane processes. However, many are yet to explore what it can do. Many shared services professionals in Asia are at the stage of evaluating RPA, and only a few early adopters are looking to implement pilot projects. This workshop will explore what it takes to incorporate RPA into the shared services environment and the business benefits it unleashes, in addition to discussing what enterprises can do to build digital operations of the future. Learning outcomes:

· Explore RPA implementation opportunities in shared services such as Finance, HR, Procurement and IT
· Strategic RPA implementation in shared services from selecting the right processes, defining rules and extracting relevant data to vendor selection and piloting
· How can shared services professionals work cross-functionally to maximise the benefits of RPA for the overall business?
· Developing a comprehensive stakeholder management program to gain complete buy-in from employees and management
· How can shared services leverage RPA to truly drive value?
· The road ahead: How to apply Artificial Intelligence (AI) in shared services and the difference with RPA application


Shiva Panchatcharam

SVP - Service Delivery APAC
Sutherland HC

2:00 PM - 4:00 PM Workshop F: Building Blocks to RPA: Standardising Processes and Data Quality Across the Enterprise to Ensure Successful Large-Scale Automation

Rae Amarullah, Director, Upstream SC Planning and Data Analytics & Reporting, Schneider Electric Julien Goudon, Regional Supply Chain Performance Manager, East Asia Japan Pacific, Supply Chain Performance, Schneider Electric
Why is standardised and high quality data important to achieve your large-scale automation
How to get buy-in from different stake-holders from local, regional and global offices to build solid support for RPA projects
How to structure the unstructured data to be ready for your automation programme
Turning data into insights: What can you do with all your data?
Capitalising on the reliability of a virtual workforce to ensure long-term data integrity
Digging into the power of data and algorithms behind your machine learning framework for advanced results
Specific process automation examples including static data maintenance, digital reporting and payment processing
Schneider Electric’s digital journey of data analytics and smart supply chain


Rae Amarullah

Director, Upstream SC Planning and Data Analytics & Reporting
Schneider Electric

Julien Goudon

Regional Supply Chain Performance Manager, East Asia Japan Pacific, Supply Chain Performance
Schneider Electric