CONFERENCE DAY TWO

8:30 AM - 9:00 AM Morning Coffee and Registration

9:00 AM - 9:10 AM Opening Remarks from the Chairperson

Pankajam Sridevi, Managing Director, ANZ Bengaluru Hub

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Pankajam Sridevi

Managing Director
ANZ Bengaluru Hub

LEADING RPA APPLICATIONS

9:10 AM - 9:50 AM RPA as a Game-Changer in Fostering Digitisation & Business Innovation

Sebastian Zeiss, Vice President, Automation & Development, Deutsche Telekom Technical Services
  • The next frontier of automation: How can organizations maximize the full potential of RPA?
  • Ensuring intelligent integration between robots, human agents and machine learning
  • Utilizing the process qualification strategy to ensure RPA implementation success
  • A review of how RPA is driving service innovation in Deutsche Telekom

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Sebastian Zeiss

Vice President, Automation & Development
Deutsche Telekom Technical Services

9:50 AM - 10:20 AM Digital Operations through Smart Process Automation

Brandon Phuan , Chief Information Officer, ASM


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Brandon Phuan

Chief Information Officer
ASM

10:20 AM - 10:50 AM Morning Refreshment Break

ORGANISATION-WIDE RPA IMPLEMENTATION


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Nigel Lim

Manager of Group Information Strategy & Technology Services Corporate Center for Asia & Oceania (AOH)
Mitsubishi Corporation

11:00 AM - 12:20 PM RPA Fact-Finding and Vendor Assessment

Srikanth R, SVP, Transformation Lead and Engineering Excellence Coach, Citi

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Srikanth R

SVP, Transformation Lead and Engineering Excellence Coach
Citi

11:00 AM - 12:20 PM Applying Artificial Intelligence in your organization

Christoph Bergmeir, Research Fellow, Applied Machine Learning, Monash University

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Christoph Bergmeir

Research Fellow, Applied Machine Learning
Monash University

11:00 AM - 12:20 PM Sourcing & Retraining Your Manpower for RPA Deployment

Raghu Ramvp, Global Real Estate & Facilities Management - Global Delivery Network, QuintilesIMS

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Raghu Ramvp

Global Real Estate & Facilities Management - Global Delivery Network
QuintilesIMS

11:00 AM - 12:20 PM Develop RPA CoE to Centralise Automation Activities across the Enterprise

George Papp, Executive Director, Head of Core Banking Technology, DBS Bank

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George Papp

Executive Director, Head of Core Banking Technology
DBS Bank

BEYOND RPA

12:20 PM - 1:20 PM Networking Lunch

  • Reviewing your organisation¡¦s core functional processes and competency model - who owns it?
  • Enhancing close collaboration between IT and business units to ensure both technological and business lens are taken into consideration in RPA adoption
  • Developing a common operating model governing the use of RPA
  • Continuously benchmarking and assessing your RPA operating model to determine its suitability

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Sumeet Pathak

Senior Vice President, Automation
Societe Generale
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Rajeev Jain

Vice President, Global Operations Centers Organization, Business Transformation
HP
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Pascal Bornet

Director, Leader for Robotic Process Automation (RPA) and Global Business Services (GBS) Advisory, Asia
Ernst & Young Advisory Pte. Ltd.


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Sumeet Pathak

Senior Vice President, Automation
Societe Generale
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Prashant Agarwal

Director, EDGE (Group Innovation)
AIA
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Mun Kew Leong

Deputy Director, Institute of Systems Science
National University of Singapore

2:40 PM - 3:10 PM Afternoon Refreshment Break

3:10 PM - 3:50 PM Driving Large-Scale Enterprise-Wide Adoption of RPA

Sebastian Zeiss, Vice President, Automation & Development, Deutsche Telekom Technical Services
  • Exploring the benefits of driving enterprise-wide RPA adoption and its contribution to business sustainability
  • Moving beyond RPA pilot projects: Implementing a gradual, step-by-step continuous improvement framework to integrate RPA as a core part of operations
  • Benchmarking and evaluating your organisation¡¦s readiness in developing a Robotic Centre of Excellence (CoE) for enterprise-wide RPA adoption

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Sebastian Zeiss

Vice President, Automation & Development
Deutsche Telekom Technical Services

3:50 PM - 4:30 PM Progressing to the Next Level: Artificial Intelligence (AI) & Machine Learning

Mun Kew Leong, Deputy Director, Institute of Systems Science, National University of Singapore
  • From RPA to AI: Outlining the stages and elements of RPA maturity and where we are at now
  • How can your organisation tap into of AI to progress up the maturity level?
  • Identifying risks and challenges of AI application and how to better manage them
  • Aligning people, process and technology with AI

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Mun Kew Leong

Deputy Director, Institute of Systems Science
National University of Singapore

4:30 PM - 4:40 PM Closing Remarks from Chairperson & Close of Conference Day 2

Pankajam Sridevi, Managing Director, ANZ Bengaluru Hub

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Pankajam Sridevi

Managing Director
ANZ Bengaluru Hub